General Frequently Asked Questions – Simpson Electric

  1. Who is Simpson Electric? 
    Simpson Electric manufactures analog and digital panel meters and test instruments for industrial, laboratory and environmental applications. Simpson was established in 1934 by Ray Simpson. Ray built the mechanism for the earth inductor compass used during Charles Lindbergh’s solo trans-Atlantic flight in 1927. Simpson was purchased by the Lac du Flambeau Band of the Lake Superior Chippewa Indians in 1985 and is a minority-owned company. Our reliable, high quality products continue to be manufactured in the U.S.A.
  2. How can I buy Simpson Electric products? 
    Simpson Electric has authorized distributors who sell our products. See Find a Distributor for a distributor in your area. Government agencies can buy directly through Simpson Electric by contacting customer service at 715-588-3947.
  3. How do I contact customer service? 
    Simpson Electric Company 
    520 Simpson Avenue 
    Lac du Flambeau, WI 54538 
    Phone: 715-588-3947 
    Fax: 715-588-1248 
  4. How do I get pricing and delivery for products? 
    Contact customer service at 715-588-3947 or This email address is being protected from spambots. You need JavaScript enabled to view it. 
  5. Where are products shipped from? 
    Lac du Flambeau, WI 54538 
  6. What are your purchase order minimums? 
    $150 for meters/testers/accessories 
    $50 for replacement parts 
    These fees are waived if products are shipped UPS Red, Blue or drop shipped 
  7. Can I get manuals for discontinued products? 
    Yes. There is a $25 fee. You will receive a photocopy of the manual. The manual does not include schematics. Contact customer service for more information. 
  8. Does Simpson comply with the REACH (SVHC) regulation? 
    Simpson Electric has received a few inquiries about Registration, Evaluation, Authorization and Restriction of Chemicals (REACH)/Substances of Very High Concern (SVHC) from our customers. We have started to look into this regulation. Currently Simpson Electric cannot provide data confirming compliance with the concentration levels specified by the REACH (SVHC) regulation. We will continue to familiarize ourselves with this regulation and possibly comply with it in the future. Thank you for your understanding and if you should have any additional questions concerning this, please contact our technical support department. 
  9. Does Simpson have information on the conflict minerals status of their products with regards to Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act?
    Simpson Electric has received a number of  inquiries about this from our customers.  Simpson Electric is not a publicly traded company and as such the Section 1502 of Dodd-Frank does not apply.  Thank you for your understanding and if you should have any additional questions concerning this, please contact our customer service department.